Act on Specified Commercial Transactions

Name of seller: Gray Parker Service Co., Ltd.
Sales manager name: Yuki Tsuji
Address of seller: 1-6-11 Shinkawa, Chuo-ku, Tokyo New River Tower 7F
Contact information of seller: Phone number：
Email address: support@nagano-market.jp
*We do not provide telephone support.

Please contact us via the Contact Us page.
Charges other than the product price: Shipping costs are calculated automatically at checkout and depend on destination country/location of the package.

Import duties and taxes may apply upon receipt of international orders. These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:

・Country/location of origin of the purchased product
・Local VAT rates
・Local import taxes
Shipping Method: International shipments will be sent by DHL.
Application validity period: In principle, 5 days after order confirmation (automatic e-mail sent to confirm receipt of order).
Initial failure: We will replace or repair any initial defects that occur within 7 days from the date of delivery.
Sales volume: No specific requirements (depending on the product).
Delivery date: In Stock Products：Delivery will be made within 7 business days of order.
Reserved Products：Delivery will be made within 7 business days from the release date.
Payment Method: During the checkout process, the supported payment methods are displayed on screen.
Payment deadline: Credit card: Payment will be made immediately after purchase.