Notice of year -end and New Year holidays

Thank you for your continued patronage of Nagano Market official mail order.
We will inform you about the year -end and New Year holidays and the final shipment date within the year.

■ Shipping leave period

Friday, December 29, 2023 -Thursday, January 4, 2024

* Last shipment date during the year: Thursday, December 28

* New products will be released on Wednesday, January 3, and it is expected that a lot of orders will be received, so it will take more time before and after the period before and after.
* Even products ordered before the holidays may be shipped after January 5 (Fri) due to the increase in shipments due to the busy season during the year -end and New Year holidays.
* Orders are accepted even during the leave period, but the products ordered during this period will be shipped sequentially from January 5 (Fri), so it will take more time than usual. Please note.
* During the year -end and New Year holidays, it may take more time to deliver due to the reduction of the work of the delivery company. Please note that it may take some time to deliver depending on the weather.

■ Customer support leave period

Thursday, December 28, 2023 -Thursday, January 4, 2024

* We will respond to inquiries received during the leave period from January 5 (Fri). We will strive for quick answers, but we may take more time than usual. Please note.
* Even if you contact us before the leave period, the answer may be after January depending on the content.