Notation based on the Specified Commercial Transactions Law

The name of the seller: Gray Parker Service Co., Ltd.
Sales manager name: Yuki Tsuji
Seller address: 1-6-11 Shinkawa, Chuo-ku, Tokyo New River Tower 7F
Contact information of the seller: telephone number:
Email address: support@nagano-market.jp

* We only accept inquiries via our contact form.
Required fees other than the product price: 10 % VAT and shipping cost.

[Shipping fee (domestic)]
Hokkaido ￥ 1,320
Tohoku ￥ 1,100
Kanto ¥ 990
Chubu ¥ 990
Kinki ￥ 1,045
China ¥ 1,100
Shikoku ¥ 1,100
Kyushu ￥ 1,320
Okinawa ￥ 4,070
* All are tax -included.

Free shipping on purchases of ¥ 11,000 or more (excluding Okinawa Prefecture); * This only applies to the domestic shipping
Application expiration date: In principle, it is 5 days after confirming order (automatic transmission email for confirmation of ordering).
Defective: The initial failure that occurred within 7 days from the date of arrival of the product will be replaced or repaired.
Sales volume: There is no specific specification (there is a setting depending on the product)
Delivery time: In stock product: We will deliver within 7 business days from the order.
Reservation item: We will deliver within 7 business days from the release date.
* Excluding our holidays (inventory for weekends, holidays, year-end and New Year holidays, and the end of the month).
If you are delayed for irregular weather, the convenience of the delivery company, or any other reason, we will notify you by email.
Payment method: ・ Credit card
・ Apple Pay
・ Payment paidy
・ Smartphone payment (PayPay, LINE Pay, Melpei)
* Melpei has been temporarily suspended.
Payment deadline: ・ Credit card: After purchasing the product, it will be settled immediately.
・ Payment Paidy: It will be paid the next month after use.
Expiration date: Please contact us within the deadline for replacement and return (within 7 days after the product arrives).
After the above period, we cannot respond.

・ Initial failure after long -term storage, etc., after the corresponding period from the date of arrival of the product
・ Products returned without prior notice
・ Products that have been scratched or damaged after the use
・ Request to exchange from non -buyers
・ When purchased on non -regular routes such as auction sites
・ When purchased at stores other than our shop
Returning postage: In the case of initial failure and mistakes in shipping products, we will respond by our cash on delivery.