Notice regarding the occurrence and recovery of settlement system failure

Thank you very much for your continued patronage of Nagano Market over Hirasu. We sincerely appreciate it.

Yesterday, regarding the malfunction that occurred in our shop's payment system, we are pleased to report that it has now been restored and you can use it as usual.

Summary of the Malfunction

Due to a malfunction in the payment system, some payment methods were unavailable.

Period of Malfunction

April 15, 2026 (Wednesday) around 17:30 ~ around 18:50

Affected Payment Methods

• Mobile Payments (Rakuten Pay/d Payment/PayPay/au Pay)
• Postpay Paidy

We deeply apologize for the great inconvenience and trouble caused to customers who used the service during the affected time slot.

We sincerely ask for your continued support of Nagano Market in the future.