To customers who wish to confirm the shipping status (Information on shipping status)

※Updated on January 5 (Thursday) at 18:00

Thank you very much for your continued support of the Nagano Market official online store from Heisou.

Usually, we ship within 7 business days excluding weekends and holidays, but due to a large number of orders at the moment, there is a delay in shipping.
We apologize for any inconvenience this may cause.

◆Orders from December 23 to December 31

We will start shipping sequentially from January 7 (Saturday).

◆Orders from January 1 to January 5

We will start shipping sequentially from January 10 (Tuesday).

We sincerely apologize for the delay.
We are doing our utmost to expedite the shipping process so that you can receive your order as soon as possible, so we kindly ask for your patience for a little while longer.