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【Important】Please be cautious of fraudulent emails pretending to be from our company.

Thank you very much for using Nagano Market from Heisou.
Recently, unauthorized emails (spoofing) pretending to be our company's operated EC site have been confirmed.
These emails are sent with the intention of illegally obtaining personal information from customers by disguising the legitimate email addresses of our company's operated EC site.

【Characteristics of Unauthorized Emails】


Please be aware that emails containing the following content are not sent from our store.

・Content requesting ID, password, or credit card information
・Urgent requests for immediate response within the same day or a few hours
・Cases where suspicious attachments or links are included

【Response in Case of Uncertain Emails】


・Do not reply to the email, and do not open any links or attachments included.
・Please inquire directly with the store through the contact form.

To ensure the safety of our customers, please be fully cautious of these unauthorized emails.
We kindly ask for your continued support and patronage.

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