【Important】Regarding the response to unauthorized orders

Thank you very much for your continued patronage of the official Nagano Market online store.

Recently, the number of incidents involving unauthorized use of credit card payments and smartphone payments by third parties in online shopping has been increasing, and in order to allow our customers to shop with peace of mind, we have implemented a security system.

If the diagnosis results of the security system suspect unauthorized use, we sincerely apologize, but your order will be automatically canceled.

*Please note that we cannot answer questions regarding the system's judgment criteria or the details of the diagnosis. Thank you for your understanding.

While we may cause inconvenience to our customers, we will continue to strive to operate an online shop where our customers can shop with peace of mind, so we kindly ask for your understanding and cooperation.

We look forward to your continued support of the official Nagano Market online store.