Announcement of chatbot introduction and translation function addition

Thank you very much for your continued patronage of Nagano Market Official Store.
This time, we have introduced the following new features to improve customer convenience at our store.

Chatbot

A chatbot is an automated conversation program that automatically responds to frequently asked questions.
With the introduction of the chatbot, you can now quickly and accurately check the answers to your concerns 24/7 before making an inquiry. There is also no need to wait for an email response, allowing for a more comfortable shopping experience.

When using the chatbot, please click the "Ask a question" or "Question" button at the bottom right of the page and select the content of your inquiry. We will promptly provide an automated response tailored to your needs.

Translation Function (Machine Translation)

It is now possible to display in English, Chinese (traditional and simplified), and Korean. Please select the target language from the bottom left of the page.
Multilingual support has made it possible to provide information that is easier to understand for customers from overseas.

*Some parts such as buttons and banner images will be displayed in Japanese.
*Customer support (Chatbot / Inquiry form) are available only in Japanese language.

We will continue to provide better services by incorporating customer feedback.
We sincerely hope you take this opportunity to use the new features.

We look forward to your continued support of Nagano Market Official Store.