Notation based on the Act on Specified Commercial Transactions

Seller's Name

Corporation Gray Parka Service Inc.

Name of Sales Representative

Yuuki Furukawa

Seller's Address

1-6-11 Shinkawa, Chuo-ku, Tokyo, New Liberty Tower 7F

Contact Information of Seller

Phone Number:
Email Address:support@nagano-market.jp

※ We do not accept support by phone.
Please contact us from the inquiry page.

Fees Other Than Product Price

A 10% consumption tax and shipping fee will be charged.


Hokkaido ¥1,320
Tohoku ¥1,100
Kanto ¥990
Chubu ¥990
Kinki ¥1,045
Chugoku ¥1,100
Shikoku ¥1,100
Kyushu ¥1,320
Okinawa ¥4,070
※ All amounts include tax.

Free shipping for purchases over ¥11,000 including tax (excluding Okinawa Prefecture)

Application Validity Period

As a rule, within 5 days after order confirmation (automatic confirmation email sent for order confirmation).

Defective Products

For initial defects found within 7 days from the product arrival date, we will respond with exchanges or repairs.

Sales Quantity

No specific designation (set depending on the product)

Delivery Time

In-stock items: Delivered within 7 business days from the order.
Pre-order items: Delivered within 7 business days from the release date.
※ Excluding our holidays (Saturdays, Sundays, public holidays, year-end and New Year holidays, and month-end inventory).
In case of delays due to weather conditions, delivery company circumstances, or other reasons, we will inform you by email, etc.

Payment Methods

• Credit Card
• Apple Pay
• PayPay
• au PAY
• Postpay Paidy

Payment Deadline

• Credit Card: Settled immediately after purchase.
• Postpay Paidy: Payment in the following month.

Return Period

Please return within the exchange/return period (within 7 days after product arrival) after contacting us.
We cannot respond if the above period has passed.


• Initial defects after the response period due to long-term storage, etc., from the product arrival date
• Products returned without prior contact
• Products damaged or broken after customer use
• Exchange requests from someone other than the purchaser
• When purchased through routes other than official sites like auction sites
• When purchased from stores other than our store

Return Shipping Fee

In cases of initial defects or incorrect product shipment, we will cover the shipping cost.

This page is intended for customers within Japan.
For displays based on the Act on Specified Commercial Transactions concerning overseas shipping, please see the page below.
Act on Specified Commercial Transactions